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Everything You Need to Know About Rainbow Valley Nursery

Welcome to our FAQ page! We’ve compiled answers to the most common questions parents ask about our nursery and enrollment process. If you need further assistance, please don’t hesitate to contact us directly.

General Information

Rainbow Valley Nursery is located in Cluster G, Jumeirah Lakes Towers (JLT), Dubai. Our location is within a safe, pedestrian-friendly area surrounded by lakes and green spaces, perfect for outdoor fun and exploration.
We welcome children from 3 months to 5 years old, offering tailored programs for every age group to meet their developmental needs.
We follow the Early Years Foundation Stage (EYFS) Framework, which focuses on play-based learning, fostering creativity, critical thinking, and independence through hands-on activities both indoors and outdoors.
No, potty training is not required for enrollment. Our staff is experienced in supporting children through the potty-training process in a gentle and encouraging manner.

Enrollment and Registration

To register, you will need:

  • A copy of the child’s birth certificate
  • A copy of the child’s passport & UAE visa
  • A copy of the child’s immunization record
  • A copy of the child’s Emirates ID
  • A copy of both parents' passport & UAE visa
  • A copy of both parent’s Emirates IDs
  • Passport photograph of the child (jpg/png)
  • Passport photograph of each parent (jpg/png)
Enrollment is open throughout the year, depending on availability. Contact us early to secure your spot.
Yes, we offer term-based enrollment or shorter, more flexible options like half-day and extended-day schedules to meet the needs of busy families.
We offer trial sessions to help your child adjust and for you to experience our environment before committing to a term.

Nursery Hours and Terms

A: We are open from 7:30 AM to 6:00 PM, Monday to Friday. Flexible drop-off and pick-up times are available to accommodate your schedule.
Absolutely! We offer flexible attendance options, including 3 days a week and 5 days a week, with pick-up times tailored to your needs. Please speak to our team to create a schedule that works best for your family.
Yes, we run a Winter, Spring, and Summer Camp during school holidays to provide ongoing care and fun activities for children.
A: The nursery is closed on public holidays and follows a term schedule. Specific term dates and holiday closures are shared with parents in advance.
If you are running late, please inform us, and we will ensure your child is supervised until you arrive. Additional charges may apply after a certain time.

Safety and Security

The safety of your child is our top priority. Our staff is trained in first aid and emergency procedures. In case of a medical emergency, parents will be contacted immediately, and the child will be taken to the nearest medical facility if needed.
Yes, our nursery has strict security protocols, including secure entrances, CCTV monitoring, and controlled access to ensure the safety of all children.
We carefully plan all trips, maintain low child-to-adult ratios, and ensure children are always supervised. Our location in JLT allows us to enjoy safe, pedestrian-friendly outdoor activities.
Only authorized individuals listed during registration are allowed to pick up children. We require prior notification and identification for any changes.

Daily Life at the Nursery

Parents are requested to pack healthy meals and snacks for their children. We encourage nutritious options and are happy to share ideas for lunchbox preparation.
We provide a quiet, comfortable area for children to nap, and our staff ensures that each child’s individual sleep schedule is respected. Parents can provide bedding covers and pillows for their child, which can be washed and brought back each week to maintain cleanliness and comfort.
Yes! While we don’t have an on-site outdoor area, we regularly take the children to nearby parks and playgrounds in the safe, pedestrianized area of JLT.
Absolutely! We believe in enriching your child’s experiences, and we organize regular trips to places like the Dubai Aquarium, OliOli, and other child-friendly locations.

Social Interaction

We use positive reinforcement and gentle guidance to resolve conflicts, teaching children problem-solving and communication skills.
Both! Group activities foster teamwork and social skills, while individual play encourages creativity and independence.

Technology and Resources

We use technology sparingly and only in age-appropriate ways to complement hands-on learning.
We use high-quality, safe, and stimulating materials, including puzzles, blocks, art supplies, and sensory items, to support development.

Health and Well-being

If your child shows symptoms of illness, we kindly ask that they stay home to rest and recover. Children who become unwell at the nursery will be cared for until parents are notified for pick-up.
We take allergies very seriously. Please inform us of any allergies during registration, and we will take the necessary precautions to ensure your child’s safety.

Parent Involvement

We provide daily updates through photos and videos through the Parent app. Parents are always welcome to schedule meetings to discuss their child’s progress.
Yes, parents can book a tour to see the facilities, meet the staff, and observe the children in action.
Yes, we host regular events such as concerts, open days, and parent workshops to build a strong sense of community.